Hi,
Recently upgraded from CRM 2013 to CRM 2016 and USD version is 1.0 .
Replacement parameters are not populated with the CRM form page data
Steps:
1. Open OOB Unified Service desk and connected to Vanilla CRM 2016
which has sample data
2. Started Contact session - and opened debugger tab - verified data paramters
which has contact tab with url string, it is not populated with CRM page data.
Contact hosted control is of type CRM page - so it should display data parameters when it opens in USD
If we upgrade USD 1.0 to USD 2.0 , we don't have issue with replacement parameters but
Open GI java application automation is not working crashing with fault module - windows access bridge 64 -dll.