Hi Community,
Queues can be used to manage cases and activities. Queue items can then be picked and ownership is assigned.
However an this also be done for leads or opportunities?
Help is much appreciated!
Thanks, Debbie
Hi Community,
Queues can be used to manage cases and activities. Queue items can then be picked and ownership is assigned.
However an this also be done for leads or opportunities?
Help is much appreciated!
Thanks, Debbie