MB2-706 or MB2-716 - which certification should I prefer based on my...
Hi,I am basically a Dynamics CRM consultant, and largely worked on Dynamics CRM Online 2016.I was earlier planning to get certified for MB2-706 which is specific to customization and configurations in...
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USD – Multiple Tabs and ScanForDataParameters
Within Unified Service Desk (USD) for Microsoft Dynamics 365 typically each entity in a session loads into one tab but we can use the allow multiple pages option to hold several pages in one tab....
View ArticleCRM Online (Trial) + USD
Hi all,I am currently in the mids of exploring the posibilites for Unified Service Desk.So far i have succesfully created a few hosted controls, buttons, actions, session lines and navigation rules.So...
View ArticleDynamics 365 issues with Field Service Mobile App
Whenever I try to open any of my bookings which have been scheduled, the app gets closed unexpectedly. Expected behavior would have been me being able to view the details about the current booking. I...
View ArticleMB2-706 or MB2-716 - which certification should I prefer based on my...
Hi,I am basically a Dynamics CRM consultant, and largely worked on Dynamics CRM Online 2016.I was earlier planning to get certified for MB2-706 which is specific to customization and configurations in...
View ArticleCalculate Age in CRM
Hi.I play around with the new CRM Online 2015(calculated field) and try to Calculate Age that base on birthdate but could not find out.Could you please give me an advise? Thanks!
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USD – Open Regarding Automatically
I was recently commuting into London when I received a message on LinkedIn. It was a Unified Service Desk question from a student at Madrid University. The question was about opening a related tab when...
View ArticleCampaign Activities
Hello,I recently created a marketing campaign and distributed campaign activities (phone calls) to a member of my team. I had anticipated that this would create tasks for him to call each of the leads...
View ArticleMicrosoft Dynamics CRM 2016 Service Pack 1 (on-premises)
Hi,Just wondering if anybody already installed Microsoft Dynamics CRM 2016 Service Pack 1 (on-premises), and if yes, how it goes. Anything new or just unknown bug fixes? Pretty strange release by the...
View ArticleCRM USD - Catch "Click-to-dial"
Hi there,I have issues with the "click-to-dial" functionality of CRM 2015. I use USD for CRM and what I try to do is catching the "URL-call" from CRM when I click on a phonenumber of a contact or...
View Articleprevent save record through Javascript
I use the following condition to check a,b values before save.And I call this function form's onsave Event.if the field values a == b means i need to save the record.Else I need to show the alert.if...
View ArticleCalculate Age in CRM
Hi.I play around with the new CRM Online 2015(calculated field) and try to Calculate Age that base on birthdate but could not find out.Could you please give me an advise? Thanks!
View ArticleClik here to view.
USD – Open Regarding Automatically
I was recently commuting into London when I received a message on LinkedIn. It was a Unified Service Desk question from a student at Madrid University. The question was about opening a related tab when...
View Article