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MB2-717 Certification: (Microsoft Dynamics for Sales) – Auto Capture
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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USD – Resolve Case
I recently had a requirement to be able to quickly resolve a case in Microsoft’s Unified Service Desk (USD), in the end the solution was really easy but not quite what I expected. Here is my solution...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Email Engagement
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Email templates
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
View ArticlePreparation material for the exam MB2-716 'Microsoft Dynamics 365...
I'm interested in the exam 'Microsoft Dynamics 365 Customization and Configuration' which is available since February 3 (https://www.microsoft.com/en-us/learning/exam-mb2-716.aspx).The problem is that...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Email Setup
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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USD – Crashing (Multiple Tokens)
I have seen this issue a couple of times and decided to blog about the solution …. The problem is that Unified Service Desk fails to load.The symptoms of this problem are that Unified Service Desk...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Email templates
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Help
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
View ArticleMicrosoft USD - $Return does not store any value
Dear all,I am trying to store a value through JavaScript inside $return because i want to use it later but it is not working.I have created an ActionCall with RunScript as Action and below...
View ArticleMicrosoft USD - Save parameters inside $Settings from C# Code
Dear Team,I want to save different parameters inside $Settings , since it is global and i want to use these values even when the session is transferred that is when it becomes null.I am currently doing...
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The USD Accelerator – UCI Version
As time progresses I plan to add enhancements, performance improvements and bug fixes into The USD Accelerator …. with this in mind I have just released a version that works with Microsoft’s new...
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D365UG / CRMUG Birmingham – November Meeting
With so much happening in the Dynamics 365 world attending user groups has never been so important. Why not join us in Birmingham to see how meeting likeminded people can enhance your CRM...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Help
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
View ArticleCRM Dynamics - what certifications and how to train?
Hi, everybody. I am a freelance consultant/project manager and have been implementing CRM Dynamics since 2011. I have no IT education, but worked as project manager, consultant, trainer, administrator...
View ArticleMicrosoft USD - Save parameters inside $Settings from C# Code
Dear Team,I want to save different parameters inside $Settings , since it is global and i want to use these values even when the session is transferred that is when it becomes null.I am currently doing...
View ArticleClik here to view.
MB2-717 Certification: (Microsoft Dynamics for Sales) – Fiscal Periods
As I prepare for my Dynamics 365 certification in sales (MB2-717), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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MB2-717 Certification: (Microsoft Dynamics for Sales) – Global Search
As I prepare for my Dynamics 365 certification in sales (MB2-717), I am creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the...
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The USD Accelerator – Technical Guide, Release History (1_0_0_10)
OverviewThe USD Accelerator is a pre-build Unified Service Desk configuration aimed at helping speed your USD project. It comes in two version, one supporting the traditional Dynamics 365 web client...
View ArticleHow to use the feature "Display Label on the Dashboard"?
I want to add a label to a component (list) on my dashboard. I checked the option "Display Label on the Dashboard", and view selector=show selected views. I couldn't see the label. If I selected "view...
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