Hello All,
I have installed USD for CRM online 2015 and deployed CRM 2013 SP1 product package .
Now, I'm trying to implement the walkthrough for USD-CTI integration as mentioned in MSDN.(https://msdn.microsoft.com/en-us/library/dn864977.aspx.)
I have followed all steps as it is mentioned in walkthrough, but when I'm trying to search contact from CTI simulator (Provided at http://go.microsoft.com/fwlink/p/?LinkId=519007) the new session will get opened, But the contact record will not get populated.
When I looked into the debugger log, it is showing that the contact which i'm trying to find from CTI simulator will get loaded into context-
Thanks in advance.
Atul