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Live Assist – Set Availability in USD
CaféX’s Live Assist can be used with Unified Service Desk to help automate the processes around using web chat / Omni channel. But when doing this how do we automatically control an agents...
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MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
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MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleInstall Field Service on Dynamic CRM 2016 on premise
Hi,How to install Field Service on Dynamic CRM 2016 on premise?Please let me know.Thanks & Regards,Vivek
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MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
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What is the point of the new Due field on phone call?
In CRM Online and CRM 2016 on prem, there now is a Due field on the phone call entity in the Activity Pane. What is the point of this field? As soon as I save the phone call it is saved as completed....
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MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleMB2-715 Exam material
Hi guys,I am trying to find exam study material or practice tests for MB2-715 exam. Can anyone help me please?Thank you
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MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
MB2-718 Certification: (Microsoft Dynamics 365 Customer Service) – Field...
As I revise for the MB2-718 exam (Microsoft Dynamics 365 Customer Service) I’m creating blog posts detailing all aspects of my revision. I hope these posts will aid anyone who is also revising for this...
View ArticleClik here to view.
D365UG/CRMUG Summit EMEA – USD Academy Class
Anyone who went to D365UG/CRMUG Summit EMEA in Amsterdam last year will no doubt tell you that it was an amazing event. I am very honoured to be involved with Summit EMEA 2018. This time the event will...
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