DELETE Stopped Customer Journey not possible
After some testing we're not able to delete the Customer Journeys. It is only possible to edit. What are we missing? Is it not possible to delete Customer Journeys?
View ArticleThe USD Accelerator – Full demo
I have been meaning to post a comprehensive demo of The USD Accelerator for some time! And I have finally done it. You can see The USD Accelerator in action in this video!If you don’t know The USD...
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MB2-719 Certification: Dynamics 365 for Marketing – Marketing Emails
I am about to take the MB2-719 certification, this certification covers the Dynamics 365 for Marketing Application. I plan to create a series of blog posts that collectively should help anyone else...
View ArticleConfiguration Migration Tool and Unified Service Desk not cooperating
We have been trying to use the Configuration Migration Tool to migrate our USD data from one CRM instance to another CRM instance.We have experienced varying levels of failure. First, the tool was...
View ArticleCRM 2016 Word Template - Table with Repeating values
Hi , I have created a Word Template for a quote and quote products.I have trying to find a way to change the sorting on my table.In CRM there is a line item number field and a Sequence number field.I...
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MB2-719 Certification: Dynamics 365 for Marketing – Customer Journeys
I am about to take the MB2-719 certification, this certification covers the Dynamics 365 for Marketing Application. I plan to create a series of blog posts that collectively should help anyone else...
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MB2-719 Certification: Dynamics 365 for Marketing – Events (Part One)
I am about to take the MB2-719 certification, this certification covers the Dynamics 365 for Marketing Application. I plan to create a series of blog posts that collectively should help anyone else...
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MB2-719 Certification: Dynamics 365 for Marketing – Events (Part Two)
I am about to take the MB2-719 certification, this certification covers the Dynamics 365 for Marketing Application. I plan to create a series of blog posts that collectively should help anyone else...
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D365UG Birmingham – Feb 6th
We have two fantastic topics planned for our next D365UG Birmingham event. One being about Logic Apps and the other being Dynamics 365 for Marketing. I’ll be demonstrating Marketing and I’m currently...
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USD 4.0 : Unified Interface Window Navigation Rule (url - tel:) not working
Hi All,I have configured USD 4.0 with Customer Service Hub application. I have a windows navigation rule and but this rule never triggers.Scenario: when I clicked on the phone number in the...
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MB2-719 Certification: Dynamics 365 for Marketing – Surveys
I am about to take the MB2-719 certification, this certification covers the Dynamics 365 for Marketing Application. I plan to create a series of blog posts that collectively should help anyone else...
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Dynamics 365 for Marketing – Avoid Emails Being SPAM
When you first start using Dynamics 365 for Marketing you may hit a problem that all your marketing emails go directly to the recipients junk lists. Meaning they never get to read your beautifully...
View ArticleMB2-715 Exam material
Hi guys,I am trying to find exam study material or practice tests for MB2-715 exam. Can anyone help me please?Thank you
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Dynamics 365 for Marketing – Scan QR codes at Event Check In
You may have noticed that when people register for events in Dynamics 365 for Marketing the registration records include a QR code. But how can we use these to quickly check attendees into the event or...
View ArticleMB 210: Microsoft Dynamics 365 for Sales – Revision Guide
I have been completing a series of posts to help people prepare for the MB 200 certification (Microsoft Dynamics 365 for Sales). Here is a collection of links to all of those posts. I hope these might...
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MB 210: Microsoft Dynamics 365 for Sales – Sales Territories
As I prepare for my Dynamics 365 certification in sales (MB 210), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB...
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MB 210 – Microsoft Dynamics 365 for Sales
Microsoft have recently released updates to the Dynamics 365 exams, I’m about to take the sales exam and therefore intend to publish revision notes for the new MB 210 exam. (Microsoft Dynamics 365 for...
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Summit EMEA 2019
I’m really looking forward to Summit EMEA this year in Amsterdam. The event runs from 27th to 29th March in Amsterdam so you still have time to register ….https://eu.usergroupsummit.com/homeI’ve...
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MB 210: Microsoft Dynamics 365 for Sales – Auto-Numbering
As I prepare for my Dynamics 365 certification in sales (MB 210), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB...
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MB 210: Microsoft Dynamics 365 for Sales – Business Closures
As I prepare for my Dynamics 365 certification in sales (MB 210), I’m creating blog posts based on my revision. I hope that collectively these posts may prove useful to anyone also preparing for the MB...
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